I am the founder and President of The Change Agency. As a consultant, I am passionate about helping leaders generate unprecedented levels of impact and success in their organizations. Specifically, I work with senior executives through to mid-level change agents, to achieve measurable results and build capacity for major performance improvement and large-scale strategic transformation.
Using a range of proven tools and processes (including Schaffer’s Rapid Results and GE’s Workout models), I collaborate with clients to plan and orchestrate a significant organizational change, and adapt to the evolving realities of each unique situation. For me, the best part of the work is helping change agents build skills and confidence, and achieve greater success and acclaim in their organizations. This focus on people’s growth and success is at the heart of every consulting, coaching and training engagement.
Much of my experience was gained over ten plus years as a management consultant, and later partner, at Schaffer Consulting (Stamford, CT). There, I worked with organizations in the healthcare, financial services, manufacturing, and mining industries, on a range of strategy, performance improvement, and leadership development projects. I have extensive experience in helping companies integrate their acquisitions, and love working with clients to navigate the scale and complexity of these dramatic organizational events.
In addition to providing independent consulting, coaching and training services, The Change Agency partners on an affiliate basis with Schaffer Consulting and Pilot Consulting (Crested Butte, CO).
I am also an Assistant Professor at the Ivey Business School, where I teach consulting- and research-related courses in the MBA and MSc programs. As a teacher, I am committed to preparing students for the complex realities of consulting work, managing uncertainty, imagining and creating the future, working effectively in teams, and developing new knowledge.
As a person, I am a student of wellbeing and happiness, the evolution of human consciousness, the flourishing of our highest potential, creativity, and sustainability. The values and energy inherent in these interests infuse and inform my approach to change.
I hold a BComm from Queen’s University (Kingston, ON), and a PhD from the Ivey Business School at Western University (London, ON).